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Litigation costs: ducking under a high bar

In litigation, the rule of thumb is that the 'loser' pays the 'winner's' costs (this is known as 'costs following the cause'). That said it’s also possible fo...

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Counting the cost of outsourcing (part 3)

Welcome to the third of a 3-part series on the risks associated with offshoring arrangements. Job losses may occur when organisations offshore office functions...

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The ‘valve’ is off on Steam’s refund policy

A battle between ACCC and Valve Corporation (Valve) has ended. The Full Court of the Australian Federal Court ruled that Valve (one of the world’s largest onl...

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