Retail & consumer.

Bespoke provides expert legal advice to household names and SMEs retailing and providing goods and services to consumers. We advise clients from the point of engaging manufacturers through to after sales care and consumer warranties.

A deep understanding of retailers.

Bespoke’s Retail & Consumer team is one of our specialist industry teams. BRC provides expert legal advice to household names and SME retailers, wholesalers, manufacturers and distributors.

We advise clients from the point of manufacture to the point of sale, whether through ecommerce or bricks and mortar retail channels.

Our lawyers have experience working in-house at large, global businesses, operating within the retail and consumer supply chain. We understand the need for high quality legal advice suited to the commercial needs of businesses in dynamic industries.

How we can help.

We can assist you with:

Transactional and advisory work, including in the form of sale and purchase of retail businesses
Drafting commercial documents relevant to the retail life cycle
Product regulation and compliance, including mandatory standards and product recalls
Product packaging and labelling, including food labelling, cosmetics, pharmaceuticals and therapeutic goods requirements, clothing labels and mandatory standards (eg sunglasses, electrical goods)
Product stewardship requirements and end of life products
Certifications, standards, claims and the Australian Consumer Law
Returns policies, manufacturer warranties and gift cards
Modern slavery statements, ethical sourcing, and environmental and sustainability standards and policies
Intellectual property, including brand protection, packaging and other marketing material
Leasing for retail premises, warehouses and distribution centres
ecommerce and click wrap agreements, website terms and conditions, online retailing and regulatory requirements
Use and impact of technology
Terms of sale for ecommerce platforms and digital marketplaces
Privacy and data protection
Contracts relating to social media management, influencers, talents and brand ambassadors
Advertising and promotions advice and copy clearance, including relating to the Australian Consumer Law.

The changing retail landscape.

The retail industry is facing:

obstacles with the introduction of major ecommerce platforms and greater scrutiny from government regulators
new opportunities and evolving sales channels and delivery models in a complex but exciting global marketplace.

These businesses regularly face a range of legal issues. These include ensuring products and marketing material comply with the relevant laws, negotiating leases for bricks and mortar stores, warehouses and distribution centres, complying with import/ export requirements and creating, maintaining, commercialising and enforcing intellectual property portfolios.

The threat of product recalls, enforcement actions and competitor, consumer, franchise and landlord disputes remain an ongoing concern.

Retail experts.

We offer specialist advice to guide our clients through the multitude of legislative and regulatory requirements within the retail industry. Our Retail & Consumer team is supported by the broader expertise within our firm to assist our clients with general commercial and corporate, intellectual property and real estate matters.